This privacy policy aims to explain why we collect your data and how we are committed to protecting it.
DRICOLEG SARL is committed to protecting your personal data and your privacy.
As such, and in accordance with the General Data Protection Regulation (hereinafter referred to as “GDPR”), we inform you below of the conditions under which your personal data is processed by us.
What personal data do we process?
Purposes:
We may collect and store your personal data, in particular to:
Process and respond to your messages, Create and manage access to your accounts, Receive and process your order, Manage your subscriptions to our newsletters, Establish and monitor the commercial relationship that may result from your messages, Write a review/comment published on the site, Collect your payment, Ensure accounting and management, Improve our monitoring and customer service, Manage the proper functioning and personalization of services, Send you commercial and advertising information based on your preferences, Detect attacks and take legal action against fraud, Memorize your choices regarding the use of cookies, Process and respond to your requests to exercise your rights, To meet regulatory requirements in force or in the process of being adopted.
Data categories:
Contact details (name, first name, telephone number, email, address), Personal information (date of birth, nationality), Your preferences, Technical and location information generated as part of the use of our services.
Who are the recipients of your data?
Your personal data is intended for DRICOLEG SARL.
Our internal services: They are processed by staff from our various departments such as the sales department or the IT security department., Trusted companies or individuals: they process your information for us for the purposes set out above, in accordance with our instructions as described in our Privacy Policy and any other appropriate use cases in terms of confidentiality and security.
Traffic analysis (like Google Analytics ), Email provider (like MailChimp or Sendgrid), Advertising provider (like Google Ads)
We sometimes need to allow our partners to process, on our behalf, the personal information we hold about you for the purposes set out in this policy or for any other reason required by law.
The personal data of Customers collected is hosted in France.
How does DRICOLEG SARL keep your data secure?
We implement all organizational and technical measures to ensure an appropriate level of security for your personal data, and in particular to avoid any loss of confidentiality, integrity or accessibility.
We frequently back up data and implement technical and organizational measures to ensure that the storage of Customers’ personal data is secure for the duration necessary to achieve the purposes pursued.
What are your rights over your personal data?
In accordance with the Applicable Regulations, you have the following rights:
A right of rectification : you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you, by providing a supplementary declaration. In the event of exercising this right, we undertake to communicate any rectification to all recipients of your data,
A right of erasure : in certain cases, you have the right to obtain the erasure of your data. However, this is not an absolute right and we may, for legal or legitimate reasons, retain this data.
A right to restriction of processing : in certain cases, you have the right to obtain the restriction of processing on your data,
A right to data portability : you have the right to receive your data that you have provided to us, in a structured, commonly used and machine-readable format, for your personal use or to transmit them to a third party of your choice. This right only applies when the processing of your data is based on your consent, on a contract or when this processing is carried out by automated means,
A right to object to processing : you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a mission of public interest and those for commercial prospecting purposes. This is not an absolute right and we may for legal or legitimate reasons refuse your request to object,
The right to withdraw your consent at any time : you can withdraw your consent to the processing of your data when the processing is based on your consent. The withdrawal of consent does not compromise the lawfulness of processing based on consent made before this withdrawal,
The right to lodge a complaint with a supervisory authority : you have the right to contact your data protection authority to complain about our personal data protection practices,
In application of the GDPR , the conditions for exercising these rights may vary depending on the basis of lawfulness of the processing mentioned in the first paragraph. We will respond to any exercise of rights as soon as possible and in any event within 30 days of receipt of the request.
We reserve the right:
- To request proof of the applicant’s identity in the event of reasonable doubt about it and in order to respect its obligation of confidentiality,
- To extend the response deadline by two months, informing the applicant of this extension and the reasons for the postponement within one month of receipt of the request,
- To refuse to respond to an exercise of rights if it was considered abusive (given their number, their repetitive or systematic nature).
Who to contact for all GDPR-related inquiries?
To exercise your rights, you can contact us:
DRICOLEG SARL
Address: Avenue Farhat Hached El Alia Bizerte Tunisia
Telephone: (+216) 25 225 566
Reservation of modification of the Data Protection Policy